Umbrella Prime products
Turn scattered knowledge into meaningful action.
Two products for different business challenges: Botify connects knowledge, systems and execution. Connect CVM connects customer data, decisions, campaigns and measurement. Find the right fit for your team.
AI assistant for business
Botify
Turn employee and customer questions into answers grounded in your knowledge and actions in your systems, across chat, email and voice, with permissions, approvals and an audit trail.
- Company knowledge
- Connected systems
- Multiple channels
AI-powered customer value management
Connect CVM
Understand customer value, churn risk and growth opportunities. Choose suitable actions and offers, run reviewed campaigns and measure their impact using customer data.
- Customer intelligence
- Next best action
- Campaign measurement