Put knowledge to work
Make company documents and knowledge sources accessible to employees and customers, with grounded answers instead of a new search every time.
Botify
AI assistant for business
Your knowledge. Your systems. One assistant to move work forward.
Bring company knowledge and connected tools into one conversation. Find information, prepare replies and reports, and carry out actions across your channels with the permissions and approvals you define.
- Company knowledge
- Connected systems
- Multiple channels
BotifyBusiness assistant
ConversationKnowledgeTools
Summarise the customer request and draft a reply from our policy.
Botify
Review knowledge sources and prepare a response for approval.
Company knowledgeConnected systems
Review before execution
Approve sensitive actions
Request journeyCompany knowledge and connected tools
Value for your team
Closer knowledge. Fewer steps. Clearer control.
Bring information and task execution into the same conversation so teams can focus on service and decisions.
Connect answers to action
Use connected tools to retrieve business data, prepare responses and reports, and carry out permitted actions within the same request.
Keep authority with your team
Policies define allowed tools and approval requirements. The audit trail records requests, actions and approval decisions.
Botify capabilities
An assistant that works within your business.
Choose the knowledge, integrations and channels for your workflow, then configure skills and policies to work together.
Answers grounded in your knowledge
Search private knowledge and answer with source references, with human handoff for cases that need specialist attention.
- Product information, policies and procedures
- Answers supported by knowledge sources
- Handoff to a team member when needed
Tools connected to your systems
Reach data and actions in connected business systems. Existing integrations include Odoo, ERPNext, Google and Microsoft services, with scope agreed during setup.
- Retrieve connected business data
- Actions governed by roles and tool policies
- Bring workflow steps into one request
Chat, email, voice and phone
Reach the same Botify setup through web chat, WhatsApp, Telegram, Teams, Slack and email, with browser voice and phone once their services are configured.
- Arabic and English conversations
- Shared tools and policies across configured channels
- Live call handoff with a brief for the receiving person
Email ready for review
Summarise long Gmail and Outlook threads and prepare a response. Recipients, subject and a body preview are shown before sending is approved.
- Read and summarise email
- Draft responses with conversation context
- Approval before sending and a recorded result
Approvals and auditability
Each request carries the user's identity and roles. An action that needs approval pauses until an authorised person accepts or rejects it.
- Allow, deny or require approval per tool
- Review sensitive actions before execution
- Trace the request, tools, decision and result
Reports, skills and memory
Build reports from sections, tables and charts, then export them for work. Versioned skills and durable memory preserve instructions and useful context.
- PDF, Excel, Word and CSV reports
- Versioned instructions and permitted tools
- Remember facts and preferences for future conversations
Where it helps
Start with the workflow taking your team's time.
Examples depend on the knowledge, systems and channels connected for your deployment.
Customer service
Answer product and service questions from your knowledge base, help customers on their preferred channel and hand specialist cases to a person.
Sales and operations
Retrieve Odoo or ERPNext information, prepare responses and reports, and help teams execute permitted steps in connected systems.
IT operations
Bring together incident evidence from Dynatrace, Splunk and ServiceNow and correlate events and services to support investigation and action.
Management and daily work
Summarise email, find an internal procedure or produce a shareable report from tool data, with review when approval is needed.
Getting started
One workflow. A concrete experience to evaluate.
Start with a clear task and its sources, then see how Botify handles a real request in your business context.
Define the task
Choose the workflow, audience and desired output: a customer request, email follow-up, data retrieval or report.
Connect knowledge and tools
Identify sources, systems and channels, together with their access and integration requirements.
Configure permissions and approvals
Set up skills, tool policies and the people authorised to review sensitive actions.
Try it and evaluate
Review answers, actions and the audit trail with your team, then refine the setup from workflow results.
Common questions
Before you start with Botify.
We clarify workflow scope and integrations before configuring your experience.
How is Botify different from an assistant that only answers questions?
Botify combines knowledge with connected tools. It can retrieve data, prepare reports and drafts, and help execute actions allowed by policy, with approval when required and a record of what happened.
Does it support Arabic and English?
Yes. Conversations, voice and reports support Arabic and English, including right-to-left Arabic report layouts.
Can it change data or send messages without review?
Tool policies allow, deny or require approval. Actions that require approval wait for an authorised decision before running. Sending email requires approval.
Can we connect our existing systems?
Existing integrations include Odoo, ERPNext, Google and Microsoft services, ServiceNow, Dynatrace and Splunk. We review your systems, access requirements and action scope to determine the right integration.
Are all communication channels enabled immediately?
Selected channels are configured according to your needs, provider requirements and integration accounts. Botify includes web, email, messaging, voice and phone capabilities; activation scope is agreed during setup.
Bring one task. See Botify work through it with you.
Tell us about your workflow and systems. We will arrange a demo covering knowledge, integrations, approvals and the result in your business context.